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Shipping & Returns

SHIPPING

At this time, we are offering shipping throughout Canada. We use Canada Post as our primary carrier, but also offer courier shipping. Our standard shipping charges are based on weight and start at $14. We make all effort to ensure your purchased items are sufficiently packaged to survive shipping, however, we cannot be held responsible for any damage incurred during transportation.

If you would like to inquire about international shipping, or alternative carriers, please contact us at [email protected].

 

RETURNS

Unfortunately, we are unable to accept returns or exchanges, or process refunds, for any products sold on our website. By accepting this policy, you are agreeing to hold Christmas Tyme Inc. blameless in any incidents involving broken or damaged goods upon delivery. We ensure that items to be shipped are suitably packaged for mailing at the time that they leave our facility. We cannot be held responsible for any damage incurred throughout the shipping process.

The product information posted on our website is accurate to the best of our ability, and we likewise do not accept responsibility for any misunderstanding about product specifications as products may not be exactly as shown on the website.

If you would like to discuss this policy further, please email us at [email protected] Alternatively, you can write to us at 78 Main Street East, Huntsville, Ontario, P1H 2C7 or phone us at 1-800-828-5914.

This does not affect your statutory rights.